The Process Industry Solution Provider

As documents administrator this role involves maintaining accurate business data through regular CRM and data cleansing and supporting Sales with data capture. It also includes administrative support for the Aftersales team, helping Operations with legal and compliance documentation, managing data migration between systems, completing audit and compliance forms and preparing customer documents like quotes and proposals when needed. In my spare time I like spending time with my family and walking my dog.

I am the Chairman of the company however I am also very much just one of the team dealing with technical issues, visiting customers to review applications and with Mike Cardy driving the business forward looking at new innovations and keeping the business on the right course. I am a husband, father and grandfather. In my spare time along with my wife, I spend time with our family, our dogs, gardening, walking, cycling, cooking and travelling.

As an Solutions Specialist at Process Instrument Solutions, I oversee the client journey from inquiry to order fulfilment, ensuring accurate quotes and offering technical support to meet customer needs. I also share knowledge with colleagues, promoting a collaborative work environment. In my free time, I enjoy family activities, attending my children's swimming practice, playing video games, and watching sports, especially racing and ball games.

Oliver brings a wealth of customer service experience to the team here at Process Instruments having been a Service Manager for a major vehicle dealer for the last 10 years. A keen golfer playing off a handicap of 2, typically spending most weekends supporting Ipswich Town FC. or spending time with his family.