The Process Industry Solution Provider

Oliver brings a wealth of customer service experience to the team here at Process Instruments having been a Service Manager for a major vehicle dealer for the last 10 years. A keen golfer playing off a handicap of 2, typically spending most weekends supporting Ipswich Town FC. or spending time with his family.

My role inside Process Instrument Solutions is a Site Service Engineer. Daily tasks include helping, maintaining, diagnosing, and replacing process instrumentation. We offer verifications, calibrations, installations and repairs. Outside of Process Instrument Solutions I am a family man, so spending time with the family includes some kind of outdoors activity. I'm also a keen carp angler, enjoy motorbike racing and BBQing when the weather allows!

Predominately my role is to manage quotations for any project enquiries alongside our technical team. Liaising with our clients, engineering team and suppliers from the initial opportunity, to quoting and to the procurement of instrumentation. I have 28 years' sales and procurement experience previously working for a controls system integrator. My hobbies include running, fitness training, DIY and gardening.

My role as Key Account Manager is to support our established customer base, ensuring they receive the level support that they need for their instrumentation requirements. I also support our customers across the East of England as well as having a part in helping to develop the technical capabilities of the internal team. During my free time, I enjoy spending time with my family, playing tennis for my local club and watching all things sport related.