The Process Industry Solution Provider

My role as an Solutions Specialist is to help the Sales team address technical queries with our Flow products, draft quotes if needed, and liaise between customer and factory for queries. In my spare time, you can find me either binge-watching true crime documentaries, spending time with my kids, visiting local food places to try out new dishes, or travelling around the Philippines.

As an After Sales Co-ordinator, I am responsible for ensuring our customers receive a smooth and efficient experience long after their initial purchase. My role involves supporting clients with their post-sale needs, resolving queries, and helping maintain the high standard of service our company is known for. I take pride in providing clear communication, reliable assistance, and a friendly approach in every interaction. I’m committed to making the after-sales journey as seamless as possible, working closely with both customers and internal teams to deliver consistent, dependable support. Outside of work, I enjoy spending quality time with my family and attempting to improve my golf game, even if I’m still proudly bad at it.

Predominately my role is to manage quotations for any project enquiries alongside our technical team. Liaising with our clients, engineering team and suppliers from the initial opportunity, to quoting and to the procurement of instrumentation. I have 28 years' sales and procurement experience previously working for a controls system integrator. My hobbies include running, fitness training, DIY and gardening.

As an Solutions Specialist at Process Instrument Solutions, I oversee the client journey from inquiry to order fulfilment, ensuring accurate quotes and offering technical support to meet customer needs. I also share knowledge with colleagues, promoting a collaborative work environment. In my free time, I enjoy family activities, attending my children's swimming practice, playing video games, and watching sports, especially racing and ball games.