The Process Industry Solution Provider

With a Master's degree in Wildlife Biology and a passion for problem-solving, I thrive at the intersection of science, leadership and innovation. As a Solutions Team Leader, I enjoy tackling challenges, streamlining processes and finding creative solutions that drive success. Beyond my professional role, I'm an avid reader, a devoted cat lover and someone who finds inspiration in the beauty of nature. Whether it's analysing complex data or exploring the great outdoors, I bring curiosity, dedication and a collaborative mindset to everything I do.

As an After Sales Co-ordinator, I am responsible for ensuring our customers receive a smooth and efficient experience long after their initial purchase. My role involves supporting clients with their post-sale needs, resolving queries, and helping maintain the high standard of service our company is known for. I take pride in providing clear communication, reliable assistance, and a friendly approach in every interaction. I’m committed to making the after-sales journey as seamless as possible, working closely with both customers and internal teams to deliver consistent, dependable support. Outside of work, I enjoy spending quality time with my family and attempting to improve my golf game, even if I’m still proudly bad at it.

My role as the Accounts Apprentice for Process Instrument Solutions involves working alongside Mike Cardy the Finance Director. I am keen to learn everything about accounting and developing my skills. In my free time I go to watch the mighty Ipswich Town and play video games.

As an Solutions Specialist at Process Instrument Solutions, I oversee the client journey from inquiry to order fulfilment, ensuring accurate quotes and offering technical support to meet customer needs. I also share knowledge with colleagues, promoting a collaborative work environment. In my free time, I enjoy family activities, attending my children's swimming practice, playing video games, and watching sports, especially racing and ball games.